How can I pay?
All our base prices are in £GBP Sterling and exclude delivery. You can choose to display prices in USD, EUR, CAD, JPY or AUD but unless you are paying by bank transfer (offline payments), these prices will only be a guide as payments made via the website can only be taken in £GBP. We do have International bank accounts in GBP, EUR and USD so if you wish to negotiate a price in these currencies and are paying by bank transfer, do get in touch.
Payments can be made by bank transfer (up to any amount), credit card through our website (up to £10,000), Paypal (up to £10,000) or cash up to 10,000 Euros, or currency equivalent. Due to fraud risks we do not take payment by phone. We accept and use many online payment services that work by way of bank transfer and recommend Wise.com who will in general offer far better exchange rates than banks. Our affiliate link for Wise is here.
Do your prices include VAT?
All prices include UK VAT but most used or vintage guitars are sold under the UK marginal scheme for secondhand goods which means you will not get an invoice with the VAT amount shown separately, neither will you be able to claim this VAT element back if you are VAT registered and the VAT element cannot be deducted for export sales.
For new items such as some guitars, pedals, straps, cables etc 20% UK VAT is included and if you are in an export country, which since Brexit now includes Europe and of course the US, this 20% VAT will automatically be deducted at checkout for you but you may have to pay local taxes and duties when your goods arrive in your home country, we advise you to check with your local customs office to be sure.
Can I reserve or put an item on hold?
Yes you can. Items can be put on hold for a deposit payment of 10%. This will hold the item for up to 30 days but this deposit payment is non refundable in the event of the buyer failing to complete the sale.
A further 10% payment at the end of the initial 30 day period will extend this period for another 30 days and subject to individual approval, this arrangement can be carried on each month for a maximum of 10 months. ATB Guitars holds title to the goods until paid for in full and if the buyer should change his/her mind for any reason, a restocking fee equivalent to to 15% of the total purchase price will be deducted from any refund given.
Do you have a mailing list?
The best way to get on our mailing list is to join by submitting the form at the bottom or top of every page or like our Facebook, Instagram or Twitter pages (@ATBguitars) as most new items are posted there as soon as we buy them and before they go on the website. If you are searching for a specific guitar then send us an email and we will attempt to alert you once one has been found.
Do you sell on consignment?
Yes, if you have something interesting and you would like us to sell it for you just get in touch. Rates are generally 15% of sale price if it is sold on the website. For higher value items we can offer a reduced rate.