Returns

If you have bought through mail order or a website sale which requires the item to be shipped and you are not absolutely delighted with your purchase you may return it to Cheltenham, for any reason, at your own expense, within 7 days from the date of delivery for a full refund less all applicable shipping charges.

The item must not have been altered or tampered with in any way, and it must arrive in the same condition as it left us. This does not apply to items inspected in person prior to shipment, items collected in person or items marked ‘Sold As Is’.

You are responsible for the item whilst it is in your possession and during transit back to us so full insurance is highly recommended. This does not affect your statutory rights and is our assurance, in addition to them.

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Location

We are located in Cheltenham, the capital of the Cotswolds, UK. All items are in stock and can be viewed by appointment only and tried out at our brand new lounge/showroom. We despatch virtually anywhere in the world and we have enormous experience in hassle-free, safe shipping.

ATB Guitars (By appointment Only) 15 Regent St, Cheltenham, GL50 1HE United Kingdomn

Usually best number to call is

Mobile: 07842 001007

Overseas: +44 (0)7842 001007

Landline (usually voicemail):
01242 697607‬

Cheltenham, Gloucestershire UK